Timberr Framing (“we,” “us,” “our”) is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By using our website or engaging with our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of information in the course of providing our services, including:
a. Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
b. Non-Personal Information:
- Browser type and version
- Operating system
- IP address
- Cookies and usage data
c. Project Information:
- Details about your construction project
- Plans, designs, and specifications
- Communications related to your project
2. How We Use Your Information
The information we collect is used to:
- Provide and manage our services, including project planning and execution.
- Communicate with you regarding your project, inquiries, and any updates.
- Process payments and manage billing.
- Improve our website, services, and customer experience.
- Send promotional materials or newsletters, if you have opted in to receive them.
- Comply with legal obligations and protect our rights.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:
a. Service Providers:
- Contractors, subcontractors, and other third-party service providers involved in your project.
b. Legal Compliance:
- Government authorities or legal entities, if required by law or to protect our legal rights.
c. Business Transfers:
- In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information for certain purposes.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this document.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Timberr Framing
Email: info@timberrframing.com